1. Information We Collect
We collect personal information when you create an account, such as your name, email address, business name, and other details necessary for providing our services.
If you subscribe to a paid plan, we collect payment information, including your billing address and payment method. Payment processing is handled by a third-party provider.
We collect data related to your financial activities, including invoices, quotes, and backlog items that you create or manage within the platform.
We automatically collect information about how you use the Service, including IP addresses, browser types, operating systems, and other technical information related to your device or interaction with the platform.
We use cookies and other tracking technologies to personalize your experience, track usage, and administer our platform. Cookies also help us analyze trends and improve the service.
2. How We Use Your Information
We use your information to provide and improve the functionality of PlanSmooth, including creating invoices, quotes, and backlog items.
We may use your contact information to send updates, announcements, or promotional materials related to PlanSmooth (if you have opted in).
We use your payment information to process subscription payments and billing details, using a third-party payment processor.
We use your information to respond to customer inquiries, provide support, and resolve issues you may experience.
We use usage data to analyze trends, monitor system performance, and improve the functionality and user experience of the platform.
We may use your information to comply with legal obligations, including accounting, tax, or financial reporting requirements.
3. How We Share Your Information
We may share your data with trusted third-party service providers who assist us with business operations, including payment processing and data hosting. These providers are required to maintain the confidentiality of your information.
We may disclose your information if required by law, to comply with a legal obligation, or to protect our rights and interests.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Retention
We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. After deactivation of your account, we will retain data as necessary for legal or accounting purposes or to resolve disputes.
5. Security of Your Information
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, and disclosure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights and Choices
You have the right to access the personal information we hold about you.
You can correct or update your personal information at any time through your account settings or by contacting us.
You can request the deletion of your personal data, subject to any legal obligations that may require us to retain certain information.
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the email or contacting us directly.
7. International Data Transfers
If you are located outside of The Netherlands, please be aware that your data may be transferred to, and stored on, servers located in The Netherlands or other countries. By using our service, you consent to such transfers.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
- Email: legal@plansmooth.com
- Address: The Netherlands